The Intelligent Guest Interface

Hospitality,
refined by design.

Elevate the guest experience with a calm, app-free digital layer. Built for modern Nordic and European hotels that value quiet service and operational ease.

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Act I: Anticipation

The Pre-Arrival Touchpoint.

Personalized links delivered via email or static room QR code. Guests instantly access a calm, elegant web app to explore the hotel before arrival.

  • Pre-arrival email link
  • Instant property exploration
Anticipation
Act II: The Stay

In-Stay Control

Minimal, focused, and intuitive. Accessed via room PIN or QR code.

Food

Browse curated menus. Order room service directly to your room tab with real-time staff notifications.

Activities

Book property experiences with live availability. Automated reminders and meeting point instructions.

Your Stay

The central hub for Wi-Fi, property rules, support requests, and a quiet, direct feedback loop.

Premium QR Access

The Sanctuary.

Guests enter a one-time room key PIN to trust their device for the duration of the stay. Natural, secure, and effortless service in the palm of their hand.

  • Persistent stay-long trust
  • Automatic expiration at checkout
    • Act III: Closure

    The Perfect Departure.

    After departure, the guest interface transitions to a polite closure experience—providing gratitude and a direct, private feedback loop.

    • Automatic view transition
    • Direct guest feedback loop
    The Final Touchpoint
    Operational Dashboard
    Operational Mastery

    Effortless Oversight.

    INSTAY empowers hotel management with a clean, executive interface. Monitor guest interactions and manage digital menus to capture revenue with zero friction.

    Optimized Revenue

    Subtly increase capture rates for room service and local experiences through frictionless guest ordering.

    Total Autonomy

    Maintain full control over your digital storefront, menus, and automated staff alerted workflows.

    Curated Solutions.

    Tiered to match the scale of your property's ambition.

    Tier I

    The Boutique

    For independent luxury properties seeking a rapid digital evolution. Perfect for hotels under 50 keys.

    • Digital Guest Directory
    • Web-Native Room Service
    • QR Service Infrastructure
    Tier II

    The Collection

    For multi-property groups requiring enterprise-grade orchestration and cross-stay analytics.

    • Multi-Property Management
    • Advanced PMS Integrations
    • Implementation Concierge

    Describe your property profile.

    Boutique Hotel
    Luxury Resort
    Hotel Group